MOVING OUT

FAQ'S

Q. What are the move-out procedures?

A. Per your original lease terms, Dwell Equity Group can access your unit as early as 12 p.m. noon on the last day of your lease to begin the turnover. If you need additional time past noon for your move, please let us know, and we can try to make accommodations to ensure your move-out is as smooth as possible.

​

Basic move-out checklist:

• Remove all trash and furniture from the apartment.

• Wipe down and clean out all appliances (stove, oven, microwave, refrigerator) and the bathroom.

• Leave the entire unit in “broom-swept” condition.

• Leave your keys (unit, common, mail key, garage key/clicker, if applicable) on the counter or return to the key drop box outside our office at 200 Waring Road, Syracuse, NY.

• Utilities are required to stay ON and in your name until the expiration of your lease. Your thermostat is required to be set at a minimum of 66 degrees Fahrenheit to prevent pipes from freezing in the winter months.

• We do not schedule move-out walk-through appointments.
  
  

Q. Can I be fined upon move-out?

A. Per your lease terms, Dwell Equity Group will charge tenants for the following repairs and additional cleaning:

• Extensive drywall repair or painting

• Furniture and trash removal

• Extensive cleaning

• Extensive refrigerator cleaning

• Extensive range/oven cleaning

• Cabinet and counter-top cleaning

• Light bulb replacement

• Carpet cleaning

• Missing keys upon move-out (apartment, common, mailbox)